Renew Active By United HealthCare (formerly Optum Fitness Advantage)

Liftbrands IT Admin -



                                                                                                           2020 version

Benefit to Snap Fitness Clubs

  • Opportunity to build membership at minimal cost

 Program Summary

 This program will be offered to certain individual policy plan holders of a UnitedHealthcare Medicare Advantage Plan and AARP Medicare Supplement Plan in Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming,

  •  Snap Fitness agrees to waive the enrollment fee and access card fee for eligible individuals.
  • Optum, the program administrator, agrees to pay monthly dues of $32.00 for eligible and enrolled individuals who work out at least one time during the month at their designated Snap Fitness location.

 Snap Corporate assumes administrative responsibility for tracking and providing attendance logs required for dues reimbursement. Your club is charged $35 monthly for this service. Please note this $35 fee includes participation in one or all insurance programs that we administer on your behalf. This is not $35 per insurance plan you have members enrolled under so if you already participate in the Tivity Health, Silver and Fit, Union Pacific, etc. programs we offer, you will not be charged anything more.

Target Audience

  •  Certain individual policy plan holders of a UnitedHealthcare Medicare Advantage Plan and AARP Medicare Supplement Plan in the states above mentioned.


  •  Health plans communicate year-round directly with eligible individuals to make them aware of the health-club benefit
  • All Snap Fitness locations are listed on the website directory, which is updated monthly to reflect new club openings.

 Membership Details

  •  Each Renew Active member is guaranteed a monthly dues rate of $32 for a single membership as long as the member utilizes the club once during the month.
  • An enrollment fee and access card fee are never charged.
  • Monthly dues are paid by the health plan; the member is never billed
  • The member pays Snap directly for all services not included in the standard single membership, such as personal training and tanning
  • Whether married or single and living in the same home, each Renew Active member must be enrolled separately as a single membership. The program does not pay for family memberships. This works in your favor.


Reimbursement to You

  •  Snap’s Corporate office will deposit the monthly dues directly into your bank account
  • You are reimbursed monthly for each member who works out at least once at a Snap facility
  • Snap Corporate is responsible for providing Optum the monthly attendance log; you do nothing.
  • If a member does not use a club for a given month, you are NOT reimbursed for that membership that month but the member remains active in Fitware
  • Tip: Maximize your potential for reimbursement by contacting Renew Active members who have not worked out at least once by mid month and invite them into the gym.

 Renew Active Insurance Reimbursement Program

  •  Individual visits your club and shows his/her Renew Active Confirmation Letter. If the individual does not have their confirmation letter, you can look up their confirmation ID using the website
  • Individual likes your club and elects to join

 Enrollment Process

  •  Fill out standard Membership Agreement
  • Remind member he directly pays for services above and beyond the basic monthly dues
  • Reserve time for an equipment orientation and/or fitness consultation as usual

 Fitware Instructions

In Fitware, you must enter anyone who is under an insurance group that pays for their entire membership as a Single-Reciprocal member with dues of $34.95 (or whatever your single membership rate is) and form of payment "Statement".  You will then enter their insurance information as follows:


  • Group Field – Fill in with Renew ActiveInsurance Company Drop Down - Fill in with Renew Active
  • Insurance Company Drop Down - Fill in with Renew Active

  •  Insurance Group Number – Enter their confirmation ID.  This will begin with either an A or an S and be followed by 9 numbers.
  •  Insurance ID Number: Enter their confirmation ID.  This will begin with either an A or an S and be followed by 9 numbers.


  •  Snap program administrator – Danielle Svobodny 952-567-5846 or


How to look up Confirmation Codes for the Renew Active program


  1. Go to to enter in the required information below and click ‘Get Member Code’ at the bottom of the screen.
  2. The Confirmation Code will appear with the option to print off the member’s code


  1. If the information entered does not match up with an eligible member, a secondary check will appear asking for the member’s health insurance Member ID and Group ID number that can be found on their health insurance ID card in the areas outlined in red boxes below.
  2. This error message will appear if any of the provided information does not match up with an eligible member:
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